Photo by Dean Meyers on Flickr.
I recently read Reuters’ new guidelines for their journalists’ use of social media.
Here’s a paragraph that stood out for me:
The advent of social media does not change your relationship with the company that employs you — do not use social media to embarrass or disparage Thomson Reuters. Our company’s brands are important; so, too, is your personal brand. Think carefully about how what you do reflects upon you as a professional and upon us as an employer of professionals.
I find it highly interesting that Reuters acknowledges their journalists’ desire to have a personal brand here. I don’t think I’ve seen an explicit reference to that emerging reality in any other media company’s social media policies/guidelines so far. (Correct me if I’m wrong about that, please.)
I recently wrote in an academic paper about the increasingly real dilemma that both journalists and their employers will face in balancing individual brands with corporate brands, particularly with regard to the use of social media to establish both. I think that as today’s young journalists come into the profession – especially those who graduate from journalism programs where personal branding and entrepreneurship are emphasized – it may be challenging to find a happy medium between using social media for self-promotion and for corporate promotion.
Can corporate policies like this one help journalists strike that balance by reminding everyone of the significance of both brands? Or does having a social media policy restrict individuals’ ability to establish their own personal brands, to the degree that they begin to resent their employers?
Overall, Reuters’ policy emphasizes the individual journalist’s role in using social media responsibly, and doesn’t set out many strict rules, suggesting instead a string of things to “think about” when using social media. It’s good to see their trust in their employees’ critical faculties, rather than some of the more draconian approaches to social media that other media organizations have employed, though Reuters does still warn that “your manager and/or senior editors will retrospectively review your professional output” and that “We reserve the right to change your beat or responsibilities if there are problems in this area. In the case of serious breaches, we may use our established disciplinary procedures.”
This question isn’t really a problem just for journalism, of course; other professions will also face the challenge of managing employees’ commitment to “take care of No. 1″ – their own personal brands – as well as their employers’, especially when long-term stable employment seems more and more a thing of the past.
Though social media policies, other than Reuters’ version, don’t yet seem to address this dilemma in quite these terms, it appears likely that this will be a more relevant issue as our workforce becomes increasingly reliant on short-term, freelance and contract projects. After all, if one’s employer isn’t going to take care of you in the long run, then you might be prepared to do it yourself, no matter what you have to tweet.
