Tag Archives: community

Magazine Subscription Pricing: Communicating Value

8 Feb

Subscription cards from four of the magazines I receive: Sunset, Smithsonian, Triathlete and Make, all priced around $30/year.

Magazines have a serious dilemma in pricing subscriptions:

  1. What’s the maximum price readers will pay? (Or, how much is this magazine experience worth to them?)
  2. What’s the minimum price that will generate profit, or supplement advertising revenue adequately to add up to a profit?
  3. What’s the minimum price that still communicates that the product is quality and has value?

An interesting post recently at Ad Age suggests that, although low prices might appeal to readers, magazines that cut their subscription rates may not gain subscribers; they might even lose them.

As magazines have lost circulation dramatically of late, subscription revenue will likely become increasingly important to replace declining ad revenue. However, readers are slicing away unnecessary expenses themselves – with magazine and newspaper subscriptions likely among the casualties.

I’m certainly a magazine enthusiast, and when I find a subscription card offering me a magazine for $1 an issue, that $12 per year for a fresh magazine experience is pretty tempting.

What I’ve noticed, though, is that – as the Ad Age piece calls it – I often become part of the “marginal readership” of the magazine if I take the plunge and buy the cheap subscription. I haven’t invested enough to feel motivated to take the time to read the magazine unless it turns out to be quite appealing.

When I have spent a lot of money (for me) on a subscription, as with The New Yorker, I’ve felt serious guilt over not being able to read every issue faithfully. I feel like I’ve let down my “pledge” to become a reader and am disappointed in myself and my failure to follow through on my spending. (Yes, I tend to be hard on myself; can you tell?) So, the greater the subscription expense, the greater my desire to fully invest myself in that magazine experience. The expense isn’t the only determinant of my reading enthusiasm, of course, but it is a factor.

This phenomenon is one reason why I’d argue that many magazines should charge more for their content. I think readers “buy into” a magazine’s uniquely constructed experience and offerings, and want to become part of its community through reading. Undervaluing that experience by putting a small price tag on it also undermines the sense of worth that readers ascribe to their participation with the magazine – and, as side effects, could diminish their loyalty as subscribers and their attention to advertising messages within the magazine.

In these times, magazines need to do everything possible to maintain their existing subscribers and attract new ones. Counterintuitively, the best way to do that might be to keep subscription prices at current levels or raise them slightly.

Of course, I’d also be willing to spend more on magazines to fund better content and to liberate magazines from the many editorial constraints they experience as a result of their reliance on advertising. I’d also like customizable magazines and other innovations. And, of course, it would be great to see magazines on iPads that are awesomely designed. I’ve written about all those things here. And if publishers want to have the funding to make those things happen, they need to communicate to the audience that their monetary investment is necessary to continue the creation of terrific magazine products.

My one nagging question, though, is whether it’s fair to raise subscription prices and inevitably price some readers out of the opportunity to participate in magazine readership. Would raising prices create a certain elitism around magazine subscriptions? (Maybe that already exists?)

Perhaps the growing field of print-on-demand magazines, along with the digitizing of magazines, eventually will lead to such efficiency in the publishing and distribution process that prices will adjust accordingly and remain accessible to a variety of readers. It may be that as these new approaches develop, the act of subscribing to a magazine will look so different that these concerns are no longer relevant.

Building a Magazine Around Community

4 Feb

Image by Ivan Walsh via Flickr.

Though I’m not a gamer, I read recently about the new print-on-demand, subscription-only, ad-free World of Warcraft magazine, published by Future Publishing through an exclusive arrangement with Blizzard Entertainment, the company behind WoW.

This magazine demonstrates some key concepts that I think will be critical to the future of print magazine publishing:

  1. A reviewer at Ars Technica comments that “The cover is heavy, glossy, and the art is beautiful. This is something you want to pick up and read; it’s nice to have a print magazine in your hand that doesn’t feel immediately disposable.” Today’s magazine readers want an experience that’s more than just mere content delivery; the Internet can provide that. The tactile feel and distinctive look of a print magazine offer something special.
  2. The sense of being part of “something special” is amplified here because the readers are already members of an existing community (numbering in the millions) that provides them a strong sense of identity. Reading this magazine builds upon that identity and reinforces it, making their buy-in to the magazine and the game mutually productive.
  3. The ad-free content implies a certain purity and genuineness that ad-supported magazines rarely can offer. Readers won’t feel that their chosen identity as dedicated WoW gamers is somehow being played upon to sell them other products. No ads also means more room for quality editorial content.
  4. The print-on-demand model, as I recently addressed at MediaShift, is cost-effective for the publisher, reducing waste and inefficiencies inherent to the usual magazine distribution model. Additionally, as an executive involved in the project told Ars Technica, the publisher can monitor exactly who is subscribing, making it possible to target the content more precisely to an evolving readership.

One drawback to this publication is that its nature as the “official” publication of WoW may mean that its editors are overly reliant on WoW for information, and have difficulty maintaining the independence of their content. This characteristic, though, is probably somewhat unique to the WoW situation. Other magazines that follow the keys of this model outlined above would be less likely to have that potential difficulty.

It’ll be interesting to see whether this project succeeds. If the WoW community – a group dedicated to regular Internet use that is accustomed to ease of information access online – can be drawn to support a print product as well, then this model will have demonstrated its feasibility.

Making a Subscription a Source of Pride

30 Oct

“Engagement” is a buzzword in discussions of the survival of print media. In a world of shiny digital objects that distract readers from traditional print media, readers have to be more engrossed and invested in their uses of print, both within the print product and when they visit affiliated Web sites. (I wrote about this concept a bit in a recent MediaShift post with regard to the late Gourmet.)

natl geo

National Geographic maps. Photo by Flickr user retro_traveler.

One of my favorite books to pick up on occasion is a heavy, glossy volume called Magazines that Make History by Norberto Angeletti and Alberto Oliva. Browsing through it today, an interesting paragraph on National Geographic jumped out at me:

To [Alexander Graham Bell, who became president of the National Geographic Society in 1897], the National Geographic Magazine was a way to build a larger organization that would welcome into Society membership everyone interested in the world, exploration, and discovery. Until then, the privilege of contributing to the grand private expeditions that fascinated the nineteenth-century public or to accounts of unknown peoples, inaccessible places, and stern trials to overcome had been reserved to men of science and men of wealth. Bell understood that, even for the simplest of men, supporting these investigations was a source of pride. So he set out to open the Society’s rosters to all who were willing to contribute $2 a year for a magazine subscription, whether they were scientists or schoolmasters, aristocrats or artisans. Some members of the board of trustees opposed the proposal vigorously, but in the end it carried.

After starting this new program and hiring a new editor in 1899, the society and the magazine’s readership grew nearly tenfold by late 1905, to almost 11,500 members, say Angeletti and Oliva.

By opening the opportunity to contribute to previously inaccessible projects, National Geographic increased its readers’ investment – literal and figurative – in the magazine. Both magazines and newspapers today could experiment with similar models, by having readers contribute financial resources or time to larger projects as well as adding content to digital or print editions.

Newspapers may have a hard time creating projects like this out of fear of losing their purported objectivity. However, one possible reason for declining news readership could be the sense among the audience that their subscriptions provide them with little information that actually can be used to make a difference in their communities.

Civic journalism was (is?) an effort to include the public in the development of news content so it would better suit their communities’ needs. Citizen journalism, the actual production of news by citizens, is a more direct way to incorporate readers’ interests, as is crowdsourcing journalistic projects.

One magazine that has adopted a model similar to that of National Geographic is Good, which donates all subscription proceeds to a charity selected by the subscriber. The subscriber also chooses the price: $10, $20 or $50.

Good‘s rationale [PDF] is that magazines make so little on their subscriptions anyway that it’s worthwhile to make the subscription fee a donation, then sell advertising to pay the bills. Good has now donated over a million dollars to various charities using this method, while also drawing a spendy, attractive audience with a $100,000 household income.

Clearly, something about this model is working, and while Good‘s content is strong and interesting, the magazine is also likely pulling in readers through a sense of shared investment in social justice.

good party

Good Magazine also has events where readers and Web users can gather. Photo by Flickr user chuck_heaton.

So what else can print media do to create a shared participation in a mission, one that makes reading and continued subscription worthwhile? This task goes beyond just making a Web site interactive or encouraging reader submission of content. It’s a feeling of community and purpose that is intangible, but may be crucial to sustaining an active readership.

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